Account & Data Deletion
Submit a deletion request using our current support channels.
Request deletion
Send an account-deletion request to our existing support email from your registered email address. If that address is no longer accessible, contact support to discuss an alternative ownership verification procedure.
Information to include
State that you want to delete your Aureon VPN account and associated personal data. Include only your registered email address and any order reference needed for reconciliation. Do not send passwords, wallet keys or seed phrases.
What happens next
After verifying that you control the account, we will process the deletion request and explain any narrow records retained for tax, lawful security, dispute handling or other legal requirements. Deleting the account may end access to active plans and bound devices.
Subscriptions and purchases
Website cryptocurrency payments are one-time and do not auto-renew. For orders made through other channels, manage or cancel any active subscription through its original billing provider where applicable.