Privacy Policy
Last updated: 2026-10-25
Service and privacy contact
This policy covers the Aureon VPN website, Windows/Android clients, accounts, VPN nodes and self-hosted services. Submit privacy inquiries or deletion requests through the existing email or Telegram support channels.
Information handled
Depending on the features used, we may handle registration email, account identifier, protected password credentials, plan and expiration status; device OS, app version, connection status and authorization identifiers; network access IP and necessary connection or security events; order references, blockchain transaction hashes, currency, amount and time; and customer messages or screenshots you submit. Never send passwords, wallet keys or seed phrases to support.
VPN traffic and diagnostics
The VPN client and network infrastructure must process connection and routing information to establish tunnels, forward traffic and mitigate abuse. Logging and handling may differ by node, self-hosted server or provider. RAM-based operation is not a claim that every component stores no metadata. The service does not guarantee perfect anonymity.
Purposes and sharing
Data is used for account authentication, device authorization, connectivity, subscription entitlements, manual payment reconciliation, refunds, support and security. Hosting, network nodes, DNS, payment providers, Cloudflare and other infrastructure partners may process information necessary to deliver these functions. You control logging on infrastructure you self-host.
Website analytics and other parties
Cloudflare provides website security, caching and potentially traffic analytics; it may receive IP addresses, browser and request metadata. We aim to limit unnecessary third-party requests. Telegram is contacted when you choose to open its support link. Blockchain transaction details may remain publicly visible on the distributed ledger.
Retention and deletion
We retain data only for service delivery, accounting, legal duties, security and dispute resolution; periods differ by data category. You may request access, correction or deletion through support. We verify account ownership, process eligible requests and explain records that must be retained for lawful reasons. Disconnecting the VPN does not automatically delete the account.
Security and international processing
We use HTTPS, access restrictions and appropriate safeguards. Infrastructure and network nodes may operate in different jurisdictions; legally required transfer protections will be applied where applicable. No connected system is risk-free.
Children
The service targets adults and is not intended for anyone under 18. Contact support if a minor has provided information.
Updates
We will update this page when processing practices materially change and provide any additional notices or consent required by law.
Contact
Contact: [email protected] · @RivenLuo_bot